Listed below are some dog house faqs that we usually get from our customers:
Are dog houses insulated?
Yes. Do houses come with an insulated walls,
wood flooring to keep the dog warm on frosty season
and flat roofing so they can lie on during hot season.
What are the materials required to build pet dog houses?
If planning to build a traditional dog house, the
only tools needed are: a hammer, table
saw or circular saw, carpenter's square, drill and
safety glasses.
What type of dog house do dogs prefer?
Dogs prefer to be in smaller spaces, which make them
feel more secure and also stay warm in cold weather.
However, a custom dog house should also be big enough for the
dog to stand up and turn around.
What types of dog houses are available for my dog?
Dog House varies into 3 types: Wood, Plastic, and
Metal. Wooden custom dog house are more insulated and likely
to keep the dog more comfortable. Plastic dog houses
are easier to clean and to move. While Metal pet dog houses
are not the best insulated form of shelter but can
outlast a dog house made of any other materials.
What ordering and payment methods are available?
Our products can be ordered online, by mail and thru
orders by phone. Most of our items are in stock and
shipped within 24 to 48 hours of purchase. However,
special items may require 7 to 21 days for delivery.
If an item is not in stock because of a manufacturer
outage, we will ship the order as soon as possible.
In the rare situation that there may be a problem
with the shipping date, customers will be contacted.
If customers prefer not to order online, we can be reached on our toll-free hotline at

Monday - Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Eastern Standard Time
How can I cancel my order?
We strive to process the order as quickly as possible
in order to deliver it in a very timely manner.
If customers decide to cancel the order, please do
so by calling our toll-free number within 4 business
hours of order placement, with the exception of expedited
orders.
Is my personal information safe? Is the site secure?
Be confident with the orders because our Web Site
is VeriSign Secure.
We are acutely aware of the need for privacy and
the security of the information.