Dog Houses Frequently Asked Questions Dogs are considered man's best friend that's why they deserve high quality shelters to protect them from cold nights during winter season. The dog house should be placed where it will be cool in the summer and warm in the winter. Here are the answers to dog house faqs that will provide more details about our offered dog house line.

Listed below are some dog house faqs that we usually get from our customers:

Are dog houses insulated?

Yes. Do houses come with an insulated walls, wood flooring to keep the dog warm on frosty season and flat roofing so they can lie on during hot season.

What are the materials required to build pet dog houses?

If planning to build a traditional dog house, the only tools needed are: a hammer, table saw or circular saw, carpenter's square, drill and safety glasses.

What type of dog house do dogs prefer?

Dogs prefer to be in smaller spaces, which make them feel more secure and also stay warm in cold weather. However, a custom dog house should also be big enough for the dog to stand up and turn around.

What types of dog houses are available for my dog?

Dog House varies into 3 types: Wood, Plastic, and Metal. Wooden custom dog house are more insulated and likely to keep the dog more comfortable. Plastic dog houses are easier to clean and to move. While Metal pet dog houses are not the best insulated form of shelter but can outlast a dog house made of any other materials.

What ordering and payment methods are available?

Our products can be ordered online, by mail and thru orders by phone. Most of our items are in stock and shipped within 24 to 48 hours of purchase. However, special items may require 7 to 21 days for delivery. If an item is not in stock because of a manufacturer outage, we will ship the order as soon as possible. In the rare situation that there may be a problem with the shipping date, customers will be contacted.

If customers prefer not to order online, we can be reached on our toll-free hotline at


Monday - Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Eastern Standard Time

How can I cancel my order?

We strive to process the order as quickly as possible in order to deliver it in a very timely manner. If customers decide to cancel the order, please do so by calling our toll-free number within 4 business hours of order placement, with the exception of expedited orders.

Is my personal information safe? Is the site secure?

Be confident with the orders because our Web Site is VeriSign Secure. We are acutely aware of the need for privacy and the security of the information.